Fromthe web. First go to all your orders ( here) and on the item you want to open a dispute, click on “View details”. In the next window, click on “Open dispute” to load the form to be filled in to request the refund. In your case, since you have not received the order, click on “Refund only”, mark that you have not received the Cancellationrequests are handled by the seller. Not by Aliexpress. Overall this does make sense since Aliexpress doesn't know of the exact situation an order resides in. Maybe it's a highly customized product that has already been produced. There might be better methods of handling this, but certainly isn't all that uncommon. Ihad some issues with shoes that were the wrong size, filed a dispute and waited for aliexpress to step in (seller offered a $2 refund). Yesterday aliexpress proposed a full refund. However when I click on the store it has no items anymore. Basicrules after 6 years of shopping at aliexpress. (sorry if my english is not very correct) -If your order has a few days left to finish the protection, ask for an extension, if you do it several times better. This puts you in an advantageous position if you have to open a dispute. -Once the protection is over, open a dispute. Eventhough the seller is not obliged to make this refund, they usually accept the order of those who say they will make a new purchase. How to open a dispute on AliExpress and request full cancellation before receipt. Alternatively, you can also open a dispute for AliExpress to cancel the shipment or attempt to deliver your product. To do this Myorder on Aliexpress is showing a status of "Closed" due to the Seller failing to ship my order in the allotted time. now I want to change dispute reason, AliExpress also stated me to do so. Not sure if I'm applicable for a refund, but I don't think I should cancel the dispute. Anyway, I'm supposed to go to " 'Dispute Detail' -- Check vD5MpT. AliExpressWelcome Deal is not gonna work at all. Most of the time it fails due to the accounts protection system from AliExpress. The coupon now just goes away as you ordered something else that doesn't use that coupon. Even if you cancel the order AliExpress would not recognise it. In addition to this, my first order got rejected 3 times Isent him 3 screenshots (of Aliexpress Tracking and 17track) to proof the package has returned by the shipping company without even leaving the country of origin (China). And because Aliexpress set the order automatically to "Confirmation Received" I opened a dispute. The seller contacted me, asking me to cancel the dispute offered to give me AliExpressRefund Processing Time After Cancelled Order: In this video, I revealed how long it took AliExpress to actually process my refund after I cancelle TypicalCancellation scam but. Issues & Disputes. Ok so I ordered a couple of stuff yesterday from 3 different sellers , one of them pulled on me the "can you cancel" scam, thing thing is after seeing all the other posts and solutions on the subreddit I'd rather comply with the seller if I will get a complete refund than wait 2 months to bet on AShort Guide on “How to Open the Dispute and Return Money”: In “My Orders” section click “Open Dispute” next to the necessary product. Select “Shipment Problem” on the dispute’s reasons menu. Use an opportunity to upload the evidence – screenshots of the page with the information that the shipment was cancelled by the AliExpressCancel Order Fund Processing The refund if approved by AliExpress will take between 24 hours to 7 business days, usually lesser than that to process. Since the refund involves credit card companies and banks, there may be another 3 to 15 business days before you receive the refund in your bank account.

aliexpress if i cancel order refund